Please read this entire agreement by scrolling down so you know and understand how this program works.
The terms and conditions below apply to all services provided by Rock Your Yoga Retreat (RYYR) to any individual or organization (“the client”) and constitute the contract for the service to be provided by RYYR for the client. The term ‘consulting’ here is used to cover services provided for yoga teachers and others regarding Yoga Retreat Planning.
In return for the fees payable by the client (or by a third party on their behalf), RYYR agrees to provide the service as described below and by the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).
Terms and Conditions – Service to be providedYoga Business Mentorship Program (Consulting Sessions)The Business Coaching service will be provided by the details described on the website about the product, unless otherwise agreed between RYYR and the client. Invoices can be provided upon request.
The format of Sessions: Zoom, Skype or Telephone coaching sessions or other formats where such is agreed.Unless otherwise agreed, the client is responsible for being available at agreed dates and times. RYYR is responsible for calling during the agreed dates and times and being available for the duration of the time (60 minutes).
Length of Each Session:
As stated in the product or service description (60-minute phone call)Initial Number of Sessions to be provided: To be agreed between RYYR and the client and confirmed by RYYR via email. Where no specific number is agreed sessions will be provided on a session by session basis.The number of sessions for which payment is required in advance: To be agreed before sessions commence.
Additional SessionsRYYR may agree to provide additional phone sessions after completion of the initially agreed session(s). These terms and conditions will apply to any additional sessions so provided, and the Per Session Fee will remain the same as originally agreed except where RYYR notifies the client in writing by letter or e-mail of a change to the Fee or any other term or condition.
Dates and Times of SessionsThe date and time of the first session and any subsequent session will be agreed between RYYR and the client by email. Sessions can only be rearranged by the section in these terms and conditions headed “Rearranging Sessions.”
Payment TermsFees can be paid online by debit or credit card using the payment system on our website rockyouryogaretreat.com. Where receipts are requested by the client, they will be sent by e-mail unless otherwise requested.
Fees are payable in advance before the start of the program unless otherwise agreed. Where payment has not been received by RYYR in advance of a consulting session RYYR is not obliged to provide the session. The fees for the program are nonrefundable and nontransferable.
Between SessionsRYYR may assign the client tasks or exercises to complete between consulting sessions. There is no obligation on the client to complete these items of ‘homework,' but not doing so may slow the client’s progress in achieving desired results and outcomes.
When possible, clients are requested to submit any information requested by RYYR relating to assignments at least 24 hours before the coaching session when they are to be discussed. RYYR will provide feedback on completed assignments during each session. The client may contact RYYR by e-mail between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes (e.g., where a client needs to re-arrange a session or make a payment). Additional consulting can also be provided between sessions, but there will be an additional charge for this. RYYR will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge and no such charges will be imposed without the client’s agreement.
Rearranging SessionsIf a client needs to rearrange a consulting session, they should provide at least 24 hours notice. No refunds will be given to clients for unused coaching sessions unless 24 hours notice has been given. In exceptional circumstances, RYYR may need to re-arrange a consulting session. In those instances, we will also give the client 24 hours notice where practical.Where a client pays for a session or sessions in advance, they must use the consulting session(s) that they have paid for within three months from the date of purchase.
ConfidentialityPersonal information or business information supplied by clients in consulting sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where the action might be necessary to prevent harm to the client or someone else.
Early TerminationIn exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behavior by the client, actual or potential conflict of interest, or other reasons, RYYR can decide to terminate the service to the client early or refuse or be unable to provide further consulting sessions to the client. In such a circumstance the client will be given reasonable notice of termination by RYYR where practicable and will be refunded any advance payments made for the sessions not yet provided.
ResponsibilitiesRYYR will seek to enable the client to achieve their desired outcomes. Great results can be achieved where clients follow a clear plan in a committed way. However, the client has sole responsibility for taking important decisions in their life or business. RYYR has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of consulting sessions, or for any perceived failure by the customer, whether justified or otherwise, to achieve a material improvement in the quality of life or yoga business or to achieve their desired outcomes or goals.
Variation of Terms and ConditionsWhere an Initial Number of Sessions is agreed, any changes to these terms and conditions intended to take effect before the conclusion of those Initial Number of Sessions will only effect if agreed by both RYYR and the client and confirmed by RYYR in writing by email.